Senior Revenue Operations Analyst

Remote
Full Time
Mid Level

About the Role

We’re looking for a Senior Revenue Operations Analyst to influence and enhance our go-to-market process, with a primary focus on Salesforce actions and updates.  This is a business-oriented role, informed by data.  It is not a developer role.  This is ideally a position located on the East Coast. 

This role is responsible for day-to-day administration, support and continuous improvement to influence the operating model, scale, and management of Salesforce processes (including Configure Price Quote - CPQ). The core infrastructure is built; you’ll play a key role in supporting and improving our broader GTM systems ecosystem, ensuring tools are optimized for use, and aligned to drive revenue growth. We presently use Salesforce, Outreach, Netsuite, Hubspot, LinkedIn Sales Navigator and other data providers.  This is a highly collaborative and supportive role to our GTM function.  We are looking for a true do-er.  

You will partner closely with teams across Revenue Operations, Sales, Marketing, and Finance to translate business needs into effective solutions supporting business growth.

What You’ll Do

Salesforce Support 

· Act as the primary business process superuser for Salesforce and Salesforce CPQ

· Manage day-to-day system operations, user support, and enhancement requests

· Support and optimize quote-to-cash processes (pricing, quoting, approvals)

· Develop reports and dashboards for pipeline visibility, forecasting, and productivity performance as needed

GTM Systems & Integrations

· Ensure data consistency across platforms

· Support evaluation, implementation, and roll out of new GTM technologies; support ongoing optimization of existing technologies

Projects, Enablement, & Support

· Lead cross functional projects as they relate to GTM systems

· Partner cross-functionally to deliver system improvements

· Gather requirements and translate business needs into solutions

· Provide user training, onboarding documentation, and change management support for systems updates

· Provide sales and end user support for GTM systems

· Support data quality and hygiene efforts

What We’re Looking For

Required

· 5+ years of Salesforce Operational Administration experience (not technical administrator/developer)

· Strong understanding of sales and GTM business processes (pipeline stages forecasting, lead to opportunity flow, quote-to-cash)

· Experience in a SaaS or recurring revenue environment for a small to mid-sized business

· Operational experience with Salesforce CPQ and quote-to-cash processes 

· Working knowledge of GTM tools such as Outreach, data platforms, marketing automation platforms

· Strong problem-solving skills, process improvement mindset, and keen attention to detail 

· Ability to work cross-functionally and communicate clearly with stakeholders

Preferred

· Salesforce certification(s) (Advanced Admin, CPQ Specialist)

Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 05/31/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*